Policies & Procedures
What to Expect
The Red Reflet is a working Cattle Ranch, and a resort Guest Ranch, not a rustic or traditional Dude Ranch. We want our guests to feel like part of the ranch family and our hope is they experience life as it exists on a real working ranch, a Western lifestyle unique to Wyoming. The ranch is an opportunity to reconnect with family and friends; forging new bonds through shared adventure, experience, discovery and learning.
The Red Reflet is also a Resort where the focus is on new experiences coupled with rest and relaxation. While a working ranch at its core, the Red Reflet offers many non-ranch activities to try and new places to explore.
Owners Laurence and Bob, as well as most of the staff, live on the ranch all year. The ranch is their permanent home and they welcome you as their guest, helping you experience everything you can about life on a working cattle and horse ranch.
Every guest receives personalized attention. Once your stay is booked, you will be asked to complete a questionnaire to help us better prepare for your specific needs and requirements as well as schedule any desired activities and/or equipment usage for your stay.
While at the ranch, you get up close and personal with the area, do what you want, when you want to, and never worry about incurring a bill or extra charge for doing Ranch activities, as everything (or just about) is included.
This really is a guest ranch unlike any other! Offering the gold standard in ranch vacations and uniquely Western in every way. Live the experience; and see Ranch life first hand.
Rates and Prices are subject to change until secured by a 30% deposit. Full payment is due 6 weeks prior to arrival date. VISA, MasterCard, American Express and personal checks are accepted. A convenience fee of 2% may apply for certain credit cards (Amex, Awards, etc..)
Check-in time is 2:00pm. Please call ahead to confirm availability of early or late check-in. An additional charge per person will apply, depending on services required. Checkout time is 10:00 am unless prior arrangements are made (additional charges may apply).
Deposits are refundable up to 60 days of check-in date with a $150 booking fee, per person, for the cancellation. Payments made are not refundable within 60 days from the check-in date.
We maintain a service and staff ratio as required for first class hospitality and guest services with a 15% gratuity, fully distributed to the staff, not included in the above base rates. A State of Wyoming Sales & Lodging tax is also not included – currently 9%*. These charges will be added to your total. *This rate may vary depending on any time of lessons, spa and rental equipment.
We have a 235 lbs guest weight limit for horseback riding. We may be able to accommodate heavier riders. Please call for specifics.
July 4th is Rodeo time in Ten Sleep and normal guest ranch activities will center on rodeo and other community activities. Historically the Ten Sleep Rodeo has been a 2-day event.
The entire Red Reflet Ranch is a Tobacco Free Zone with no smoking or other tobacco use. This applies to staff, casual labor, contract labor, delivery persons, etc., and guests.
Trip Cancellation Insurance is recommended – In order to protect yourself against unforeseen circumstances interfering with you vacation, we strongly suggest that you purchase trip cancellation insurance. You can use any travel insurance company you are comfortable with. As members of the Dude Ranchers Association, we recommend Travel Guard. Their toll-free number is 1-877-249-53765. Be sure to tell them DRA ref.# 109400. Here is the link to the DRA Information on the Insurance.
Use Of Ranch Property & Equipment
Guests of the Red Reflet Ranch have unlimited use of all the facilities and equipment. Staff will always provide an introductory session to horse riding, ATV’s, Side-by-Sides (SBS's), dirt bikes, mountain bikes, or any other equipment. It’s the guest’s responsibility to be competent and to safely engage in these activities. Ranch staff will give as much instructions as the guests require, to achieve a level of comfort and competency. Ranch guests, holding the reservation, are also responsible for the equipment used by anyone in their party, and will be liable for damages. Ranch management reserves the right to withdraw the use of any equipment used in an unsafe manner or without due courtesy. The Ranch requires a release from liability from Guests prior to operating Ranch equipment, riding or participating in Ranch activities.
Dogs, Cats & Other Pets
There are 6 permanent residences on the Red Reflet Ranch and everyone seems to have their collection of pets. A moderate balance of territories comes to pass over time with all these pets, but guests or summer interns bringing their pets quickly upsets this balance, therefore, we ask PLEASE DO NOT BRING YOUR PETS to the Red Reflet Ranch.
It is possible to bring your own horse to the Red Reflet Ranch, but Wyoming law requires certain shots and vet certificates. Please call for details and we will help you comply.
Please bring your own fishing equipment if you choose to fly fish on the Ranch. Basic equipment for beginning fly fishing can be loaned to guests, who assume responsibility for returning it intact. A charge will be made for rental of fly-fishing equipment and a small charge for children’s equipment. Guests are responsible for damages and lost tackle.